Delete your JobMoto account

How to request deletion

In the signed-in JobMoto app, open Profile, choose Delete account, review the retention and subscription warning, and confirm Delete permanently. JobMoto closes account access and starts deletion immediately.

If you cannot access the app, email support@jobmoto.app from the email address connected to your account. Include your JobMoto account phone number and write "Delete my JobMoto account" in the subject line.

We may ask for information needed to verify that you own the account before processing the request.

Deleting your JobMoto account does not cancel an App Store or Google Play subscription. Cancel any active subscription separately through your store account.

What we delete

After verification, we delete or de-identify your JobMoto account and associated personal data unless we need to keep limited records for the reasons listed below.

• Account profile details such as name, email address, phone number, account type, profile photo, location, availability, skills, work experience, and salary expectations.
• Candidate intro videos, video metadata, transcripts, matching labels, saved profile data, application activity, and contact preferences.
• Employer or recruiter profile data such as company details, representative details, hiring activity, business-card images, website or social links, GST or Udyam registration details, verification videos, verification status, and reviewer notes.
• App activity linked to your account, including saves, skips, unlocks, messages, invites, profile visits, support activity, notification tokens, and preference signals.

What we may keep

We may retain limited information where required or permitted for legal, fraud-prevention, security, accounting, dispute, tax, statutory, or compliance reasons.

Examples include payment and invoice records, abuse or fraud investigation records, security logs, records needed to enforce our terms, records required by law, and information needed to respond to lawful government, court, regulator, or grievance requests.

Retention period

Deletion or de-identification normally begins after we verify the request. Some backup, security, log, payment, tax, legal, dispute, or fraud-prevention records may be retained for the period required by applicable law or legitimate compliance needs.

If a specific legal retention period applies, we keep that limited data only for that required period and then delete or de-identify it when it is no longer needed.

Need help

For account deletion support, contact support@jobmoto.app. For legal or formal privacy requests, contact legal@jobmoto.app.