Terms and conditions

Who operates JobMoto

JobMoto is operated by NEXTPHASE INTERACTIVE PRIVATE LIMITED and/or members of the company. The JobMoto name and related marks are owned by NEXTPHASE INTERACTIVE PRIVATE LIMITED.

References to "JobMoto", "we", "us", or "our" mean the operator of the JobMoto service. References to "you" mean a candidate, employer, recruiter, company representative, visitor, or any other user of the service.

Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872 to use JobMoto. By using the service, you confirm that you meet these requirements. If you use JobMoto on behalf of a company, you confirm you are authorised to bind that company to these terms.

Using the service

You may use JobMoto only for lawful hiring, job discovery, candidate discovery, communication, verification, and related employment-marketplace purposes in India.

You are responsible for the information, documents, messages, videos, job requirements, and other content you submit through JobMoto.

• Candidates must provide accurate profile, contact, availability, work experience, salary expectation, and intro-video information.
• Employers and recruiters must provide accurate company, job, contact, hiring, GST or Udyam registration, business-card, website, social-media, and verification information where requested.
• You must keep your account access secure and promptly tell us if you suspect misuse.

Our marketplace position

JobMoto is a technology platform for discovery and communication between candidates and employers. JobMoto is not the employer of candidates listed on the service and does not guarantee interviews, offers, joining, salary, attendance, background checks, or employment outcomes.

Hiring decisions, job terms, wages, workplace safety, statutory employment obligations, and candidate screening remain the responsibility of the employer or recruiter using the service.

Prohibited activity

You must not misuse JobMoto or use it in a way that violates Indian law, infringes rights, harms users, or weakens trust in the hiring process.

• Do not post fake jobs, misleading salaries, fraudulent interview requests, impersonated profiles, fake companies, or false verification documents.
• Do not request money from candidates for interviews, job placement, joining letters, training, equipment, background checks, or any other hiring step unless the request is lawful, clearly disclosed, and permitted by JobMoto in writing.
• Do not upload content that is unlawful, defamatory, obscene, sexually explicit, invasive of privacy, discriminatory, harassing, threatening, harmful to children, or otherwise prohibited under applicable law.
• Do not upload deepfakes, impersonations, synthetically generated or altered media, false documents, or AI-generated content that is misleading, non-consensual, unlawful, or presented as authentic when it is not.
• Do not scrape, copy, resell, reverse engineer, overload, interfere with, or attempt unauthorised access to JobMoto, its systems, or user data.
• Do not use JobMoto to send spam, malware, phishing messages, political manipulation, hate speech, or content that threatens public order, security, or the sovereignty and integrity of India.

Verification, automated checks, and service limits

JobMoto offers tiered verification for employer accounts. Basic onboarding details (such as a business card, website, or Instagram handle) are optional. You may optionally provide a typed GST or Udyam registration number, which we validate and may confirm against official registration data. Enhanced verification requires a short live video recorded in the app at your business premises, in which you say an on-screen challenge phrase and show your workplace or signboard.

Verification numbers and videos may first be checked by automated systems, including AI models, for the challenge phrase, liveness, and consistency with your business details. Automated checks do not make final adverse decisions on their own: submissions that are not clearly approved are routed to human review, and you can see your verification status (approved, reviewing, or rejected with a reason) in the app and re-record or resubmit.

JobMoto does not collect PAN or Aadhaar document images and does not perform Aadhaar authentication or e-KYC through UIDAI.

To protect candidates and keep the marketplace useful, JobMoto may apply usage limits, including daily browsing or contact limits that vary by account type and verification status. Verified businesses may receive higher limits. We may change limits to protect users, prevent abuse, or comply with law.

Submitting forged, altered, borrowed, or misleading verification documents is a material breach of these terms, may result in immediate suspension or termination, forfeiture of credits, and may be reported to authorities where required.

Synthetic media and AI-assisted review

JobMoto uses automated tools, human review, and AI-assisted processing to transcribe candidate videos, extract hiring-match signals, understand employer hiring needs, order matching feeds, assist business verification, detect abuse, support moderation, and improve marketplace relevance. The disclosed third-party AI processing is a required part of JobMoto matching and profile analysis. These tools do not replace employer judgement or final human review of unclear verification outcomes.

Before JobMoto sends personal data to a named third-party AI provider, the app presents a role-specific disclosure and asks for explicit permission. Private-message translation is separate and sends only the message selected by the user after a separate just-in-time choice.

If content is AI-generated, synthetically altered, morphed, or otherwise not an authentic recording of the person or document it claims to show, you must clearly disclose that fact and must not use it to deceive, impersonate, harass, defraud, or violate another person's rights.

Candidate videos and user content

You retain ownership of content you submit, including candidate intro videos, profile details, business documents, and messages. By submitting content, you give JobMoto a non-exclusive, worldwide, royalty-free licence to host, store, copy, process, display, transmit, adapt for formatting, review, moderate, and share that content as needed to provide, secure, improve, and enforce the service.

Candidate profiles and videos may be shown to employers and recruiters on JobMoto. Employer and company information may be shown to candidates and JobMoto reviewers where needed for verification, safety, and communication.

Moderation and account action

We may review, reject, remove, restrict, preserve, or disclose content and account information where needed to operate the service, protect users, investigate fraud, comply with law, respond to lawful government or court orders, or enforce these terms.

We may suspend or terminate access if we believe your account or content creates legal, security, fraud, trust, or user-safety risk.

Communications

By using JobMoto, you agree that JobMoto may contact you about your account, verification, uploads, applications, hiring activity, service updates, safety issues, and support through in-app messages, push notifications, email, phone, SMS, WhatsApp, or similar channels where permitted by law and your preferences.

You are responsible for obtaining any consent required before sharing another person's contact information with JobMoto.

Fees, paid features, and refunds

Some JobMoto features may be free and others may be paid. Paid feature terms, pricing, taxes, billing cycles, and refund rules will be shown before purchase or in the relevant order flow.

JobMoto may issue promotional or purchased credits (for example, credits used to unlock candidate contact details). Credits are a limited, non-transferable, revocable licence to use paid features. Credits have no cash value, cannot be exchanged for money, may carry expiry or monthly-purchase limits shown in the app, and may be forfeited on account termination for breach. Purchases made through app stores are also subject to the relevant store's billing and refund policies.

Unless a separate written policy says otherwise, fees already paid are non-refundable to the extent permitted by applicable law, including any rights you have under Indian consumer-protection law.

Intellectual property

The JobMoto service, software, design, workflows, logos, name, trademarks, trade dress, and related materials are owned by NEXTPHASE INTERACTIVE PRIVATE LIMITED or its licensors. You may not use these materials except as allowed by these terms or with written permission.

No guarantees

JobMoto is provided on an "as is" and "as available" basis. We do not guarantee that job listings, candidate details, salaries, availability, verification signals, communication, videos, or hiring outcomes will be accurate, complete, uninterrupted, or error-free.

You should independently verify information before making hiring, employment, payment, travel, or other decisions.

Liability

To the maximum extent permitted by law, JobMoto will not be liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages, or for disputes between candidates, employers, recruiters, or third parties.

Nothing in these terms limits liability that cannot be limited under applicable law.

Indemnity

You agree to indemnify and hold JobMoto, NEXTPHASE INTERACTIVE PRIVATE LIMITED, its members, officers, employees, contractors, and service providers harmless from claims, losses, liabilities, costs, and expenses arising from your content, your misuse of the service, your violation of these terms, your violation of law, or your infringement of another person's rights.

Governing law and disputes

These terms are governed by the laws of India. Courts in Ahmedabad, Gujarat, India will have jurisdiction, subject to any mandatory consumer or statutory rights that apply to you.

Changes and contact

We may update these terms from time to time. The "Last updated" date above shows when this page was last changed. Continued use of JobMoto after an update means you accept the revised terms.

For legal notices or questions, contact legal@jobmoto.app. For support requests, contact support@jobmoto.app. For user grievances or content/safety complaints, contact our Grievance Officer (designated under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021) at support@jobmoto.app. We aim to acknowledge complaints within 24 hours and resolve them within 15 days as required under those rules. For urgent support, you may also contact +91 9354007137.